We process orders as quickly as possible during business days (Monday to Saturday).

• Order Cutoff Time: 00:00 (GMT−04:00) Eastern Time (New York)
• Order Handling Time: 1–2 days (Monday–Saturday)
• Transit Time: 2–6 days (Monday–Saturday)
• Total Delivery Time: Estimated delivery time to all destinations is 3–8 business days.
  

Orders placed during weekends or holidays will begin processing the next business day.

At the moment, we only ship to USA.

Yes! Once your order is dispatched, you can check our Track Your Order page for the status of your package.

We currently accept the following payment options:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard
• Paypal
• Shop Pay
• Visa

All transactions are processed in USD (American Dollars).

Absolutely. Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe and protected.

Yes, you can return your order within 30 days of receiving it, as long as the item is unused and in its original condition.

Simply contact our support team at contact@roares.com with your order number and reason for return. We'll guide you through the process.

Simply contact our support team at contact@roares.com with your order number and reason for return. We'll guide you through the process.

Once we receive and inspect the item, we will process your refund within 14 days. Refunds are issued to the original payment method.

• Contact Form: Click here
• Email: contact@roares.com
• Phone: +1 251 2630808

Roares
37-31 10th Street, Long Island City, New York 11101, United States

We are available during the following hours:

• Monday to Saturday: 8:00 am – 5:00 pm (GMT-4) Eastern Time (New York)
• Sunday: Closed

We strive to respond within 24 hours.